Oct. 3-5, 2021 | Scottsdale, AZ
Accelerate-JourneySub-1
Elevate the Journey at Total Expert's Accelerate Customer Conference

Join us for Accelerate 2021, the global customer conference that brings Total Expert, partners and technology alliances together for two days of innovation, learning, and networking. Get inspired by industry keynotes like Guy Kawasaki and Brittany Hodak, roll up your sleeves in breakout sessions led by Total Expert leaders, customers, and industry experts, and connect with your peers for insights and best practices for turning data and insights into action and impact.

 
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About

Why Attend?

Get inspired by industry leaders as they share winning strategies for driving growth and customer loyalty.

Dive deep into Total Expert products through hands-on sessions and workshops.

See around corners as Total Expert unveils its product roadmap.

Build your network and have a little fun during Accelerate’s many opportunities to mix and mingle.

Speakers

Hear from Industry Thought Leaders

People are at the heart of lifelong financial relationships, which is why we’ve curated a lineup of award-winning speakers to share their knowledge with you. Get first-hand insight from industry icons, hear directly from your peers, and learn what’s to come from Total Expert executives.

Featured Speakers

Learn from industry expert speakers and see the entire lineup here.
GuyKawasaki-Circle

Guy Kawasaki
Chief Evangelist, Canva
Podcaster, Remarkable People

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BrittanyHodak-Circle

Brittany Hodak
Chief Experience Officer,
Keynote Speaker, Experience.com

Read Bio
JamesRobertLay-Circle

James Robert Lay
Best-Selling Author
Digital Growth Institute

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JoeWelu-Circle

Joe Welu
Founder & CEO,
Total Expert

Read Bio
MattTippets-Circle

Matt Tippets
Chief Product Officer,
Total Expert

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HunterYoung-Headshot-Circle

Hunter Young
Founder, President
HIFI Agency

Read Bio
Agenda

Your Daily Itinerary

Sunday, Oct. 3
Arrivals all day
5:30 p.m. – Welcome Reception

Monday, Oct. 4
8:30 a.m. - 4:00 p.m. – Sessions
6:00 p.m. – Rock the Journey Party

Tuesday, Oct. 5
8:45 a.m. - 12:00 p.m. – Sessions
After 12:00 p.m. – Departures

Introducing the Expys!

For the first time ever, we want to recognize and celebrate our customers who are leveraging Total Expert to drive the future of customer experience. To do so, we’re unveiling The Expys to recognize high-achieving companies with an award that recognized their ingenuity, hard work and strategy.

 
Venue

Where Accelerate Takes Place

Gather with industry leaders and find everything you could ever need – and more – in the heart of Arizona

Destination

The Fairmont Scottsdale Princess resort is where all Accelerate 2021 keynotes, sessions, and networking will take place.

Fairmont Scottsdale Princess
7575 East Princess Drive, Scottsdale, AZ 85255

View map  >

Reservations

A block of rooms has been reserved and a special Total Expert rate of $369 per night plus tax and resort fees will apply. Rooms limited to Accelerate attendees only.

Make Your Reservations  >

Discounted rate expires Sept. 5, 2021.

Getting Here

The Fairmont Scottsdale Princess is conveniently located about 30 minutes from the Phoenix Sky Harbor International Airport.

What Safety Measures Are We Following?

Total Expert’s top priority is the health and safety of our conference attendees, employees, and staff supporting Accelerate.  In order to attend Accelerate, please email events@totalexpert.com with: 

  • Proof of vaccination OR
  • Proof of negative COVID test 72 hours prior to the event

Details to consider:

  • All meals and most activities are outdoors. Sessions, sponsor expo, and meetings are indoors. We will try to practice social distancing whenever possible.

  • We will provide masks for all attendees; however, attendees are not currently required to wear them. We will ask hotel staff and AV running our event to wear masks.

  • The Total Expert onsite team will be fully vaccinated.

  • There will be colored bands to represent your comfort level with handshakes, hugs, fist bumps, etc.

Additionally, we will adhere to all official government and local authority guidance, as well as any venue or location-specific regulations. We will continue to monitor the evolving situation and ensure all safety protocols are followed. 

FAQ

  • What is our COVID protocol?

    Total Expert’s top priority is the health and safety of our conference attendees, employees, and staff supporting Accelerate. In partnership with the Fairmont, Total Expert will adhere to all official government and local authority guidance, as well as any venue or location-specific regulations. We will continue to monitor the evolving situation and ensure all safety protocols are followed. 

  • What is Accelerate?

    Accelerate is Total Expert’s invitation-only event for senior level executives in the financial services industry. We bring together leaders to hear thought-provoking speakers, establish new connections, and help move the industry forward.  

  • When is Accelerate?

    Oct. 3-Oct5, 2021

  • Where is Accelerate?

    Fairmont Scottsdale Princess, 7575 East Princess Drive, Scottsdale, AZ 85255

  • How much does Accelerate cost?

    The conference pass is free of charge and includes all sessions and activities from Oct. 3-5. Attendees are responsible for their own transportation and lodging.

  • I didn’t receive an invitation. Can I still register?

    Thanks for your interest in Accelerate! The event is an exclusive, invite-only event. Please contact your Customer Success Manager or Account Executive at Total Expert with any questions. 

  • What is the discounted guest room rate?

    The discounted guest room rate is $369 plus tax and resort fees per night. The Total Expert room block and room rate are reserved for Accelerate attendees onlyYour hotel reservation is subject to cancellation if you are not a registered attendee of Accelerate.

  • When does the discounted rate expire?

    The discounted rate is only guaranteed based on availability if you book by Sept. 5, 2021. After that date, the official Total Expert room block is released, and the hotel may charge significantly higher rates.

  • Can I extend my stay beyond the event days?

    Total Expert rates are extended three days before and after the event dates, based on availability. 

  • What if I need to cancel my reservations?

    Cancellations can be made by emailing events@totalexpert.com

  • Still have questions?

    We’re here to help! Email us for more information at events@totalexpert.com