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This webinar will introduce you to a purpose-built consent management and AI engagement framework designed specifically for highly regulated lending workflows. From re-engaging preapprovals to surfacing refinance opportunities and educating borrowers about rate changes, we’ll show you how to prioritize transparency, trust, and compliance at every step. 

What you’ll learn: 

  • How to secure & validate consent 
    Ensure outbound and inbound AI engagements are fully aligned with TCPA, UDAAP, and RESPA regulations.
  • Deploy AI assistants responsibly 
    Operate within clear licensing guardrails—keeping sensitive conversations human-led when necessary.
  • Mitigate risk with smart safeguards 
    Use structured disclosures, audit-ready AI behavior, and real-time monitoring to reduce legal exposure. 

Whether you’re just starting to explore Voice AI capabilities or looking to scale your existing automation strategy, this session will equip you with the tools and insights to do it right.  

Featuring:

Joe Welu

Joe Welu

Founder & CEO, Total Expert

Mitch square

Mitch Kider

Managing Partner, Weiner Brodsky Kider PC

1517720958650

Michael Kieval

Partner, Weiner Brodsky Kider PC

The next frontier in lending with AI

Joe Welu sat down with HousingWire to discuss how AI is optimizing customer engagement, streamlining operations, and driving efficiency in the lending industry.