
This webinar will introduce you to a purpose-built consent management and AI engagement framework designed specifically for highly regulated lending workflows. From re-engaging preapprovals to surfacing refinance opportunities and educating borrowers about rate changes, we’ll show you how to prioritize transparency, trust, and compliance at every step.
What you’ll learn:
- How to secure & validate consent
Ensure outbound and inbound AI engagements are fully aligned with TCPA, UDAAP, and RESPA regulations. - Deploy AI assistants responsibly
Operate within clear licensing guardrails—keeping sensitive conversations human-led when necessary. - Mitigate risk with smart safeguards
Use structured disclosures, audit-ready AI behavior, and real-time monitoring to reduce legal exposure.
Whether you’re just starting to explore Voice AI capabilities or looking to scale your existing automation strategy, this session will equip you with the tools and insights to do it right.
Featuring:
Joe Welu
Founder & CEO, Total Expert
Mitch Kider
Managing Partner, Weiner Brodsky Kider PC
Michael Kieval
Partner, Weiner Brodsky Kider PC
The next frontier in lending with AI
Joe Welu sat down with HousingWire to discuss how AI is optimizing customer engagement, streamlining operations, and driving efficiency in the lending industry.