Mortgage lenders spend a lot of time and energy optimizing their customer experience, but many lack the time and resources to put the same amount of focus into their recruiting experience. You’re showcasing your brand from the moment you interact with a candidate and need the right processes in place to deliver personalized communications. Total Expert Founder & CEO Joe Welu and Chief Customer Officer Sue Woodard are sharing 5 best-kept secrets that every mortgage company can rely on to identify, attract, and retain top talent.