This on-demand webinar explores proven strategies for transforming customer feedback into business growth. We dig into the customer journey and how to leverage AI and automation (powered by Birdeye and Total Expert) as part of your growth strategy. You’ll also learn how Rate, the nation’s second-largest mortgage lender, has used automated surveys and review requests to produce actionable data that’s helping them thrive.
Key takeaways:
- See how Birdeye’s integration with Total Expert can enhance customer interactions and drive sales through marketing automation and real-time customer engagement
- Explore a use case that shows the power of automated surveys, how it provides essential data to grow sales and enhance customer satisfaction
- Learn how to gain insights on how your brand is perceived so you can take action to optimize your customers’ experiences
Total Expert in partnership with:
Featuring:
Dan Catinella
Total Expert Chief Lending Officer
Rebecca Colwell
Birdeye VP, Product Marketing
