5 Ways to Deepen Mortgage Borrower Relationships  

Research-backed strategies for building long-term relationships with every customer or member. 

A survey conducted by Cornerstone Advisors, commissioned by Total Expert, found that 57% of mortgage borrowers returned to their lender for future transactions. The most common reason they chose to do so? Their lender was easy to work with. 

But the most common reason borrowers didn’t return wasn’t that lenders were hard to work with. It was much simpler. 

Discover what drives borrowers to deepen relationships with lenders and strategies to do so.   



Download this report to discover... 

Why messaging consistency across channels (digital and human) is so important for winning borrowers

The two most common reasons consumers don’t do more business with their financial institutions 

How factoring in consumers’ financial literacy can have a huge impact on your volume and marketing results

Improve the Loyalty of Borrowers Today