Don’t miss your chance to hear from industry leaders who are changing the game and walk away with actionable steps to transform your customer experience.
9:00 a.m.
9:30 a.m.
9:30 a.m.
10:15 a.m.
10:15 a.m.
11:15 a.m.
Lessons from Game Changers
11:15 a.m.
11:30 a.m.
11:30 a.m.
12:15 p.m.
The Humanization Index + Discussion
12:15 p.m.
1:00 p.m.
Networking Lunch
1:00 p.m.
2:00 p.m.
Panel Discussion: How to Deliver the Right Message at the Right Time
2:00 p.m.
2:50 p.m.
Interactive Breakouts: Whiteboarding the Future
2:50 p.m.
3:00 p.m.
Break
3:00 p.m.
3:45 p.m.
A Look Forward: Product Delivery 2020
3:45 p.m.
4:00 p.m.
Wrap up
4:00 p.m.
Cocktail Hour
