Don’t miss your chance to hear from industry leaders who are changing the game and walk away with actionable steps to transform your customer experience.
9:00 a.m.
9:30 a.m.
9:30 a.m.
10:00 a.m.
10:00 a.m.
10:45 a.m.
Lessons from Game Changers
10:45 a.m.
11:00 a.m.
11:00 a.m.
11:30 a.m.
Networking: The Power of People
11:30 a.m.
11:45 a.m.
The Humanization Index
11:45 a.m.
12:45 p.m.
Networking Lunch
12:45 p.m.
1:30 p.m.
1:30 p.m.
2:30 p.m.
Panel Discussion:
How to Deliver the Right Message at the Right Time
2:30 p.m.
2:45 p.m.
2:45 p.m.
3:45 p.m.
A Look Forward: Product Delivery 2020
3:45 p.m.
4:00 p.m.
Wrap up
4:00 p.m.
Cocktail Hour